Hello. I understand how this can be confusing because there are several types of "Export" drop downs. For exporting issues you can export to .csv by following these steps:
I hope you find this helpful!
Hi, we have the same issue
We are also using the JIRA Cloud and suddenly export to CSV went missing breaking a couple of major flows.
Does anybody from Atlassian even care to answer here or are they totaly out of reality already?
Is it time to switch to another solution of a vendor that actually cares about its customers?
did you already open a support case for this? This platform here is a user based community, not the official Atlassian Support. Most of us are just users like you. Atlassian people do read and answer here also, but there is no SLA for the community platform.
You can reach Support here:
If you use Jira cloud is very easy. You must go at View all filters, choose one that you need work, and in top rigth yo have a selector with arrow, and you push and you can exportx in CSV. After you must save un format UTF8 or other because is a little bit ugly the format that it is downloaded.
We are also using the JIRA Cloud and suddenly export to CSV went missing, breaking a bunch of follow-up processes in the organization. What's the official word on this? Where / why did it go, is this a bug with JIRA Cloud or a conscious decision to remove it?
We expereinced the same issue, quite an annoying feature to take away. Feels like a very eco-system lookdown type of feature change...
As previously alluded to we currently export to HTML, open in excel, apply formatting and still achieve the same operational outcomes. This currently works well and if anyone has problems don't desitate to ask.
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