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how to export to csv

Last week I was able to export issues to CSV format.  Now that featue is missing from the export dropdown list.  How can I export to CSV?

15 answers

I use JIRA cloud - having clicked onto all issues from the JIRA board, I then had to switch to Advanced Search using the option on the top right, before I could get the export buttons, see screenshots below.



How to export list of issue in customer portal ?

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5 votes
Thomas B Community Leader Feb 20, 2017

Hello. I understand how this can be confusing because there are several types of "Export" drop downs. For exporting issues you can export to .csv by following these steps:

  1. Go to the board or project you wish to export
  2. On the left side, click on Issues
  3. On the top right of your screen, click on "View all issues and filters"
  4. On the top right of your screen, click on the "Export" drop down.
  5. You can export via Printable, Full Content, RSS, CSV, XML, Word or Dashboard Charts.
    image2017-2-20 13:52:54.png

I hope you find this helpful!


I am using JIRA Cloud version.  The screen print of the Export dropdown menu looks nice.  I have taken a screen shot of what I am seeing in the exact Export dropddown menu.  There used to be a CSV (all fields) option last week.  Now it is missing.


Thomas B Community Leader Feb 24, 2017

Very weird, I've still been able to export as CSV without error (I haven't updated my Software yet)

We are on JIRA Server 7.3.1. The only export options we have available are XML, Word and Printable.



I would be happy having either CSV or Excel, but currently there is nothing. Any idea what to do?

Same problem here with Jira server edition. And no answer?

Try exporting by first navigating to Issues dropdown > more..., then click All issues on the left, then narrow down issues to export by filters, then click export. There are more export options in this view. 


this is a very bad decision

I will move elsewhere ... no excel export? are you kidding me?

I am also experiencing this. I do not have any option to export to HTML either.


Any ideas? Solutions? 

Same issue here. This is a massive inconvenience for our team.

Hi, we have the same issue

We are also using the JIRA Cloud and suddenly export to CSV went missing breaking a couple of major flows.

Does anybody from Atlassian even care to answer here or are they totaly out of reality already?

Is it time to switch to another solution of a vendor that actually cares about its customers?

Thomas Schlegel Community Leader May 30, 2017

Hi Petr,

did you already open a support case for this? This platform here is a user based community, not the official Atlassian Support. Most of us are just users like you. Atlassian people do read and answer here also, but there is no SLA for the community platform.

You can reach Support here:

If you use Jira cloud is very easy. You must go at View all filters, choose one that you need work, and in top rigth yo have a selector with arrow, and you push and you can exportx in CSV. After  you must save un format UTF8 or other because is a little bit ugly the format that it is downloaded.


image2017-2-20 10:16:49.png

Hey Nic,

maybe your admins updated your JIRA application to a newer version?

Have a look at this




I am using JIRA Cloud.  I am the admin.  The feature to export to CSV was available last week.  Now it is missing.  Did the Cloud version get updated to remove this feature?  Is the option now available in a different menu location?  If yes, how can I export to CSV?

0 votes
Deleted user Feb 22, 2017

We are also using the JIRA Cloud and suddenly export to CSV went missing, breaking a bunch of follow-up processes in the organization. What's the official word on this? Where / why did it go, is this a bug with JIRA Cloud or a conscious decision to remove it?

I was struck by this problem today too, but apparently if you export issues as HTML, the resulting file can be imported into Excel or Google Docs without any problems, with some unnecessary styling though.

Did someone solve this problem? I got the same issue, where export to csv or xls is missing from my cloud instance. I am the admin, I do not have any clues on what happened? Any suggestions would be of great help


Hi All,

We expereinced the same issue, quite an annoying feature to take away. Feels like a very eco-system lookdown type of feature change...

As previously alluded to we currently export to HTML, open in excel, apply formatting and still achieve the same operational outcomes. This currently works well and if anyone has problems don't desitate to ask.

If anyone is still experiencing issues with this, it will give you all export options when in Issue Navigation screen. Filter your data to be exported by project, type, etc. Then click export. 

JIRA export.jpg

0 votes

exportOfListIssue.pngHope you'll give user an option to export the list of issues.

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