Well, resolution is normally only changed via a transition. The field is usually only on a transition screen and therefore will not be able to be set (or cleared) unless you are doing a transition. This is standard behavior of JIRA that only allows fields that are on the corresponding UI screen to be updated/set. Clearing the resolution field is normally done a post function on a transition like Re-open.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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