Hi JIRA users,
I have emails and attachement that come to my mail box from others that I want to keep them together in a JIRA ticket. would you please let know the quick way to do it?
Thanks Ollie. Yes I know that method but would require me to login to the jira to drag and drop / or upload.
someone showed me before (now I forgot) that there's a dedicated email address that I can forward the email to, and put only the jira ticket id in the subject line, and send without having to opening the jira ticket or log into jira.
maybe I should ask the jira support within my organization.
I use the Jira Cloud Plugin for Outlook on Mac as well and am able to create/update Jira issues directly from outlook.
It also attaches the email (along with attachments) to the Jira ticket in a new section titled Attached emails
I haven't however been able to find a way to link to these Attached emails in the Jira Description or Comments.
Any idea how to link to Attached emails?
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