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Define incoming mail handler for each project/issue type, to which the email should be added as comment
Send the email to the above configured email addresses, by including the JIRA issue key in the email subject line
For example:
If you have to send the email as a comment to TEST-1 and DEMO-1 tickets, you have to configure two incoming mail handlers in JIRA. Lets assume the email corresponding to the incoming mail handler be incomingmailhandlertest@xyz.com and incomingmailhandlerdemo@xyz.com
While sending out the email as a comment to TEST-1 and DEMO-1 ticket, you have to send that email twice.
In the first cycle, you have to include TEST-1 in the email subject and send the email to incomingmailhandlertest@xyz.com
In the second cycle, you have to include DEMO-1 in the email subject and send the email to incomingmailhandlerdemo@xyz.com
Hope this helps.
Regards,
Ravi Varma
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