how can I transfer license?

 

1 answer

0 votes

Define what you mean by "transfer"

My company has purchased the license on behalf of my government contractor.  We must transfer the license back to the government who do not have the ease of paying with credit card online.  How can I transfer the credit card paid license back to the client who wishes to take control of the license? What are options to transfer the account?

 

Thanks for the explanation. First, make sure that your government owners have Atlassian accounts, then find out what they are (usernames and emails they are associated with) Next, contact sales-at-atlassian.com, explaining that you want to move the licences from one account to another, giving them the old and new accounts, and, to make it a lot easier, the SEN you have for the service.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,740 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you