hAVE SUBTASKS SHOW ON BOARD

[Janet Sands]

PLEASE HELP HAVING SUBTASKS SHOW ON BOARD

[Nazarii Sobchuk _Grandia Solutions_]

Hi @Janet Sands ,

When it comes to showing Subtasks on the Boards there are few things to consider:

1. If you have a Scrum Board (which I assume is the case) - you won't be able to display Sub-tasks on the Board, as this is restricted in Jira Cloud. If you're not tied to Sprints, best action here would be to create a new Kanban Board and use it instead.
2. If you have a Kanban Board but still can't see subtasks - you'd need to check the following things in the Board Configuration:

• Do you have any unmapped statuses in you Columns page? If so, and these statuses are used by the Sub-tasks, you'd need to map them to corresponding columns, otherwise Sub-tasks with these Statuses won't show up on the Board
• Check JQL filter associated with the Board and ensure it includes subtasks
• Last, but not least, it's also possible that there can be a Security Level associated with them, which can prevent you from viewing certain tasks unless assigned Security Level conditions are met
  
  

Regards,
Nazar

[Shawn Doyle - ReleaseTEAM]

Hi @Janet Sands 

It depends on a number of things like the Board filter and the type of Project, Team vs Company.  

Usually, subtasks are visible on a board unless you have specifically limited them in the Board filter.

Can you let us know the project type and share the board filter so we can assist you?

[Janet Sands]

Hello Shawn, 

The Board is a software project 

Instance is a team managed instance not Company. 

We are not able to see filters. 

Thank you for your help!