field remains after moving ticket

I am attempting to move a ticket from a project that contains the "Priority" field to a project that doesn't. However, upon completion of the move, the Priority field remains. Is there something I can do to prevent this? Thanks.

2 answers

1 accepted

"Priority" is a System Field and it is present on all tickets (just like the Summary and Description). Creating a ticket with no priority set will just have the default value.

Thank you! Wish there was a way to hide it!

You change that by creating a dummy priority, make it the default then delete it. Now there is no default priority

0 votes

Try setting the field "hidden" in the field configuration for the project.  That should minimise the amount of priority you see.

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