copy board and delete issues

I created a Kanban board with issues. I then made a copy of this board because I wanted to keep the settings ie. workflow columns. I wanted different issues on the new board so I deleted the old issues which were copied over from the original board.
However, after doing this I have discovered the issues on both boards have now been deleted. I have been advised by my support desk the only way to get the issues back on the original board is from the backup. Is this correct?

1 answer

0 vote

It is correct.

Deleting issues means deleting them, and once you've done it, the only place to get them back from is a backup.

The mistake you've made here is thinking that issues belong to boards - they do not.  A board is a view of a set of issues.  You could have hundreds of boards looking at an issue, but there's only one issue.  That's why your delete "removed them from both boards" - there was only one issue.

If you want "different issues on different boards", then you have to set up the board filters to include or ignore the ones you do or don't want.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Posted 14 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

38 views 0 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you