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clone - how to change the default reporter

Hi, 

When cloning a Jira ticket,for our needs the reporter should be changed to however cloned it and not the one who created the ticket. how can i do it in JIRA? 

Thanks,

Topaz

5 answers

0 votes
Rodrigo Rosa Atlassian Team Sep 30, 2015

Hello Topaz,

 

It seems related to this feature request. Currently on JIRA out of box, if you do not have the Modify Reporter permission, the clone issue will be created with you as the Reporter.

Your answer lies in who has modify reporter permissions on the project

(If you do not have the Modify Reporter permission, the clone issue will be created with you as the Reporter.)

Obviously if you do have permission, it will retain the cloned ticket's reporter but you have ability to change that.

https://confluence.atlassian.com/jira/cloning-an-issue-185729666.html

If you have the ScriptRunner plugin, you could set the reporter to the creator with a scripted listener.

thanks i've downloaded the script runner plugin (for JIRA version 6.0), but the section of "scripted listener" is unavailable. It brings to 404 page not found. Do you have any advice what to do? Do you know how to build the script i need? thanks again !

Hi Team, I have modify reporter permission, still its not changing reporter name once I clone the ticket.

 

It keeps same person as reporter who was in main issue

It means ,if you have MODIFY REPORTER permissions, when you clone the Ticket it should be with original Reporter only(it doesn't change). If you don't have the permissions then you will be the Reporter for the Cloned ticket

If you are using Jira Cloud then using the Automation Rule you can update the Reporter.

Jira Automation Rule has to be triggered when issue is created.
Then select "Related issues condition", add "Clones" in Link types.
Add "Edit issue fields" under "choose fields to select" select the "Reporter" field.
In "More Options" paste below text
{
"fields": {
"reporter": { "id": "{{initiator.accountId}}" }
}
}

Screenshot for the automation rule
Screenshot 2020-12-10 at 5.51.44 PM.png

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