change priority and user profile



When I create JIRA issue, I want to change priority with a value of user property.

For exemple: I want to increase issue priority when the user is a VIP.

I tried with postfunction "

but it doesn't work.

Some one can help me please?


Thank You


1 answer

Try using %{11111} (a number of the field, instead of the field name (VIP Status).

Also add "" before and after P2 - Blocking.

Final result should be like: 

[%{111111}="VIP"]"P2 - Blocking"

Hi Peter, I was tried but did'nt work too

Maybe you should use the REGEX condition instead of the Boolean one. Make sure the your source field is VIP Status and destination field is Priority. Then make the condition: (VIP)P2 - Blocking. If it still don't work - upload a screenshot of the "Set a field as a function of other fields" post-function.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,089 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot