Without notification my access was suspended

[radha_kannan]

I'm using free subscription plan for 3years. Without notification my access was suspended. Any possibility to recover my project details without subscription.

Regards,

S.Radha 

[Marc - Devoteam]

Hi @radha_kannan 

Welcome to the community.

As @Vronik mentions, this won't happen without notification from Atlassian and would also mean you haven't logged into the product form over 2 months.

But anyway, an email would have been sent to the admin of the cloud instance, regarding this.

[radha_kannan]

ok thank you

[Vronik]

yo

How strange, because a notification email always arrives if you haven't used it for a long time to suspend or deactivate it

Write to the support team to see if they can help you.

https://support.atlassian.com/

If my answer helped you,
please mark it as accepted so that other people looking for similar problems can find it more easily.

Thanks

[radha_kannan]

ok