Will Jira get access to all message and content in Slack account once integrated?

[Chiming Ling]

From data privacy perspective, I would like to know whether Jira will get access to all messages and content in my Slack account if I am to download and integrate Jira into my Slack account.

[YY哥]

Hi @Chiming Ling 

Welcome to our Community.

As far as I know, Slack IM is just like Emails, as a notification channel of Jira events. Besides, we can use Slack to create and edit Jira issues. However, we have no place to search slack content in Jira Cloud. So as for your question, no.

Hope it helps. Thanks,

YY哥, Cloze Tech, China

[Chiming Ling]

Hi YY and Jira representative,

Based on Slack's disclosure <https://premom-workspace.slack.com/apps/A2RPP3NFR-jira-cloud?tab=settings&next_id=0> it appears that once integrated Jira into users' Slack account, Jira can view basic information about a user’s direct messages in Slack, and view messages and other content in public channels that Jira Cloud has been added to.  May I know what 'basic information' consists of?

Thanks,

Chiming

[YY哥]

我建议你直接集成下看看，中间过程会告诉你读取哪些权限的

[Chiming Ling]

Due to company policy, we cannot start the download unless it's been approved for integration.  And to get the approval, we need to understand what information Jira will collect and process from Slack.

[Chiming Ling]

May we get a confirmation from Jira as to whether the installation of Jira Cloud app in Slack will give Jira access to the content of messages exchanged under the Slack account which the Jira app has been installed and integrated? Thanks.

[YY哥]

Of course Chiming,

As you're Atlassian customers, you could raise a ticke to Atlassian:

https://support.atlassian.com/contact/#/

[Chiming Ling]

Thanks, submitted a ticket.