Why is the user not redirected to the login page in order to be able to view a filter?

This question is in reference to Atlassian Documentation: Field or Filter does not exist or you do not have permission to view it

Why is the user not redirected to the login page in order to be able to view a filter?

We have the case that users receive a link to a filter, but are unable to view the filter just because they are not logged in to JIRA. But they don't see the real reason behind the displayed error message, which only refers to a missing field or permission. The error message is misleading.

1 answer

1 accepted

0 vote

This is by design within JIRA.  I would recommend that you vote on the open suggestion over at https://jira.atlassian.com/browse/JRA-34268 in order to improve this within JIRA.  I agree that the wording can be misleading, but this is the current behavior within JIRA.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,304 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot