Why doesn't the description for my custom field get updated?

I have edited / changed the description for several fields through the Administration functions, and the edited descriptions are showing up on that screen.

However, when I create a new issue or edit an existing issue, the old field label is still visible.

What has to be done for the changes to the field to be persisted?

4 answers

1 accepted

After updating the description from the Custom Field screen, you must then go and make the same edit on the Field Configuration Screen.

While unclear why the same changes must be maintained separately, this does resolve the issue.

OK, that works. I don't quite understand why I would have to update the description in multiple configurations when there is a master field configuration capability, but can run with it.

Awesome thanks for the posts guys helped me a lot!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot