Why Xray is not pulling comments, actuals and evidence when creating bug

[T Parham]

We are running Xray test executions and creating bugs on the failure, however comments, actuals and evidence adde to the test during the run do not show up in the bug item in jira when creating the defect from the execution. Does anyone know how to resolve?

[Mac S · Accepted solution]

Hi @T Parham ,

If I understood you correctly, you are trying to create a 'defect' from execution page of Xray. By default, Xray only takes your test step details to create a new bug. It's by design and Xray is not picking up comment, actual result or evidence as of now.

In such cases, you might think of raising support request to them.

Hope it will help.

Regards.