Whether subscriber can be a DL/service account instead of an individual user account?
Emails are not being sent when a subscriber left the org. Hence would like to know whether subscriber email id can be a DL/service account instead of an individual person.
Thank you for clarifying it Sudarshan:-) Yes I am working on the filter subscription. As my colleague left the org, JIRA has stopped sending the report. I had to re-subscribe it using my id. It started working. Hence to avoid this in future, looking for a solution to subscribe it using some service account instead of an individual account. Please let me know if its feasible?
I suggest for such situations:
create a team ID in your org and add it (a support ID)
you can check with your site jira admin to create a group for your team with specific team members.
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