Where are the plugins licences installed from...!

Im trying to licence two plugins to evalute them for our comany - but for the life of me I cannot see where to copy and paste as no options are available

Both plugin say the following :

3. Install add-on

Note: You must have administrative rights to install an add-on.

  • Open your Atlassian application and log in.
  • Navigate to the administration section. You may need to log in again (we're super secure).
  • Choose "Add-Ons", then navigate to "Manage Add-Ons" (the "Install" section in older versions).
  • Click the "Upload Add-On" link and upload this file.


4. Apply your license

 Navigate to the "Manage Add-Ons" page of your instance (the "Install" section in older versions).

  • Locate your installed Insight - Asset Management for JIRA add-on in the list.
  • Click the add-on entry and copy and paste the license key into the license box for your add-on. All done!

Part 4 - Appy your licence is not possible with this method for Insight Plug-in and Root Cause Analysis Plug-in


Thanks in advance

Fraser Hall




1 answer

0 vote
Christoph Thomas Community Champion Jul 05, 2017

Hey Fraser,

are you a JIRA administrator? In other words, are you member of the jira-administrators group or another group with JIRA admin rights? You need to be a JIRA administrator to install JIRA add-ons (if you are already a JIRA administrator you should be able to do so clicking on the cog wheel icon on the upper right side on "add-ons" - if you are not please contact your administrators/ service desk).

Good luck,


Note that some add-ons don't need a licence, and therefore don't have the licence box to paste the key into.

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