When I try to login into jira it again goes to same page even though the username and password are correct?

When I try to login into jira it again goes to same page even though the username and password are correct.

I have also tried to uninstall & install the jira again, but its not working?

3 answers

1 accepted

Try change browser or clear browser cache and cookies.

thanks...

And it works on change browder..

Hi Satyendra,

Please delete Application Data\JIRA xxx \plugins\.osgi-plugins\felix

or clear the browser cookies.

0 votes
Henning Tietgens Community Champion Apr 03, 2013

Did you get any error messages? Are the any error messages within the log files (see https://confluence.atlassian.com/pages/viewpage.action?pageId=16121981)?

Henning

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

22,600 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you