This question is in reference to Atlassian Documentation: Exporting Search Results to Microsoft Excel
When I download a query in the format of an excel file, the file downloads to the bottom of the browser windo but when I double click on it to open it, the file is blank. Pls advise.
It's an issue that occurs with everyone who applied a recent Microsoft security update for Office.
Basically, you'll need to upgrade to 7.2 for that feature to work properly again. There are workarounds listed in the issue.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events