What is the best way to sychronize Jira issue (labels, attachement, ...) with external application

[Bechir CHARFI]

Hi,
I want to sychronize jira server issue (labels, attachements, ...) with labels and attachements of my external java application (two-way-sync)

What is the best way to do it:
- use webhook
- use jira server plugin

any tutorials, documentation links ?

[Dario B · Accepted solution]

Hi @Bechir CHARFI ,

At the below url you can find the development related documentation for Jira Server:

• https://developer.atlassian.com/server/jira/platform/getting-started/

However:

1. if the new issues are created in Jira and then synchronized in the new app, you may want to use webhooks to create the same issue in the external java app. For details see:
   
   • https://developer.atlassian.com/server/jira/platform/webhooks/
   • https://community.developer.atlassian.com/t/how-do-i-send-a-jira-attachment-using-webhook/365/9
   • Be also aware of the following bug: JRASERVER-43653: Jira webhook doesn't send information about attachments when issue is created via email
2. If the issue is created in the Java app then you can call the Jira REST API endpoints to crete the same content in Jira. For details see:
   • https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/

I hope this helps.

In case of further questions you may also want to check the developers community at: https://community.developer.atlassian.com/

Cheers,
Dario

[Bechir CHARFI]

Thank you @Dario B

[Dario B]

You are very welcome @Bechir CHARFI ! Happy to know my answer was useful :)