What are the contents of Atlassian University training?

[Sameera Shaakunthala [inactive]]

• Does Atlassian University provide training for JIRA administrators?
• If we have purched an unlimited license, can we have our business clients added to the user training?
• In JIRA admin training (if available) and user training, what will be the course outline/ syllabus?

[AlisonA]

Hi Sameera,

We're looking into this issue, but we're still in the planning stages. Right now we are handling these requests on a case-by-case basis. So if you have a list of clients you would like to offer some of your licenses to who have a different domain, we can manually add them and give them access. You can contact atlassian-university@atlassian.com to find out more.

But just to clarity, right now Atlassian University is aimed at the end-user and not the admins. We may be adding admin training in future versions, however. I've attached the course and lesson outline below so you can see what is covered.

Hope this helps!

JIRA

Class	Lesson (~ time in minutes)	Description
Get to Know JIRA	JIRA Overview (4:40)	Watch this video before you start the lessons to get an overview of JIRA.
	Basic navigation (3)	Get introduced to the different sections that make up JIRA.
	Keyboard shortcuts (3)	Learn some of JIRA’s keyboard shortcuts to save you time in your instance.
	Create an issue (1:30)	Contribute to your JIRA instance by adding issues to it.
Work with Issues	Navigate an issue (2)	Learn about the different elements of an issue and how to interact with them.
	Create a comment (1:30)	Start a conversation within an issue and notify people interested in it.
	Understanding Workflows (1:30)	Learn about JIRA workflows and how to move your issues through them.
Find Issues	Simple search (2)	Easily build an issue filter with JIRA's Simple Search.
	Advanced search (2:30)	Construct complex issue filters and find elusive issues with JIRA's Advanced Search.
	Quick search video (2)
	Quick search (3)	Harness the power of the Quick Search box, available from every screen in JIRA.
	Save and share a filter (2)	Search for issues using a filter, then save and share that filter with others.
Personalize Your Dashboards	Create and share a dashboard (2:30)	Create your first customized dashboard and share it with other JIRA users.
	Add an activity stream to your dashboard (2)	Learn about the JIRA’s gadget directory and use it to add an activity stream to your dashboard.
	Add a filter directly to your dashboard (2)	Add the results of a filter you’re viewing to your dashboard as a list of issues, chart, or other gadget types.
Monitor Your Projects	View the summary of a project (1:30)	Explore the summary page for a JIRA project to learn more about it.
	Generate project reports and filters (1:30)	Use JIRA’s report and filter generators to quickly review information about your projects.
	Subscribe to a saved filter (2)	Subscribe to saved filters to have the results emailed to you periodically.
Triage a List of Issues	Label, assign and comment on issues (3)	Perform basic operations on your list of issues without using the mouse.
	Control issues with the Dot Dialog (1)	Perform nearly any action on your list of issues using the Dot Dialog.
	Dive into an issue (1:30)	View the details of an issue, then return to your triage list.

Confluence

Class	Lesson (~ time)	Description
Get to Know Confluence	Confluence Overview (5)	Watch this video before you start the lessons to get an overview of Confluence.
	Navigation Dashboard (3)	Learn how to navigate the Confluence Dashboard to add and manage spaces and stay informed about the content you care about.
	Confluence Content Hierarchy Video (2)	Learn some of JIRA’s keyboard shortcuts to save you time in your instance.
	Navigate a Space (2)	Learn how to navigate and manage a Confluence Space to add, share, and find content.
	Navigate a Page (2)	Learn to navigate and manage a Confluence Space to add, share and find content.
	Navigate the Editor (2)	Learn how to navigate the Confluence editor to create, edit, and manage rich content.
	Navigate the Editor’s Toolbar (2)	Learn how to use the toolbar of Confluence’s editor to create rich content.
Create Content	Create Content Overview (14)	Watch this video before proceeding to other lessons.
	Add a Space (4)	Learn how to add a space to Confluence to host all of your related page and blogs.
	Add a Page (3)	Learn how to add a page to begin creating rich content.
	Insert a Link (4)	Learn how to link to other page and blogs in Confluence and external web pages too.
	Insert an Image (4)	Learn how to insert an image on a page to make your content more visual.
	Insert a Macro (4)	Learn how to insert extra-functionality and dynamic content to enrich your pages.
	Create Content Fast w/ Autocomplete (7)	Watch this video to learn how to insert links, images and files, and macros with just a single keystroke.
	Keyboard Shortcuts (6)	Watch this video to learn how to navigate Confluence and create content faster than ever.
	Work w/ Page Templates (3)	Learn how to use page templates to create rich content in Confluence.
	Page History & Versioning (4)	Learn how to view the complete page history and revert back to any previous saved version.
	Restrict a Page (3)	Learn how to define who can and can’t view a page or blog post.
Share Content	Share Content Overview (17)	Watch this video before proceeding to other lessons.
	Add a Blog Post (3)	Learn how to add a blog post to begin creating and sharing rich content with your team or organisation.
	Share Pages w/ the Share Button (2)	Learn how to bring the right people into the conversation, instantly.
	Manage Watchers (3)	Learn how to keep key stakeholders informed about changing content and conversations.
	Add Attachments to a Page (3)	Watch this video to learn how to attach images and files to a page or blog post.
	Add Attachments w/ Drag & Drop (2)	Watch this video to learn to attach files to pages and blogs using Drag & Drop.
	Define Space Permissions (4)	Learn how to define view and edit space.
Discover Content	Discover Content Overview (11)	Watch this video before proceeding to other lessons.
	Watch Content to Stay Informed (4)	Learn how to stay informed about the content you care about and nothing you don’t.
	Add a Label (4)	Learn how to tag your content w/ labels to manage and organise content across spaces in Conflluence.
	Manage Spaces w/ the Space Directory (3)	Learn how to manage spaces as your instance of Confluence grows using the Space Directory.
Discuss Content	Discuss Content Overview (4)	Explore the summary page for a JIRA project to learn more about it.
	Add a Comment (3)	Learn how to better communicate and collaborate by commenting on pages and blogs.
Find Content	Find Content Overview (3)	Watch this video before proceeding to other lessons.
	Search w/ Quick Navigation (2)	Learn how to search for and find content across the Confluence, fast.
	Filter Your Search (4)	Learn how to filter your queries to find exactly what you need.

GreenHopper

Class	Lesson (~time)	Description
Get to Know GreenHopper	GreenHopper Boards (2:30)	Learn about what GreenHopper is and how it’s organised
	GreenHopper Navigation (1:30)	Learn how to navigate and configure GreenHopper.
	GreenHopper Contexts (2)	Learn what GreenHopper Contexts are, and how to use them to create personalised views within GreenHopper.
The Planning Board	Create a Card (3:30)	Learn how to add a card to the Planning Board.
	Card Actions (1:30)	Perform actions on individual cards in GreenHopper.
	Rank Cards (1:30)	Learn what “ranking” means to GreenHopper, and how to rank cards on the Planning Board.
	Find Cards (1:30)	Learn how to find subsets of cards on GreenHopper boards.
	Schedule Cards (2)	Learn how to update a card’s scheduled version through dragging and dropping it.
The Task Board	Task Board Modes (2)	Learn about the Task Board’s two viewing modes, and what functionality they offer.
	Transition Cards (2)	Learn how to update a card’s workflow status by moving it between the Task Board’s columns.

[Sameera Shaakunthala [inactive]]

Hi Alison,

Very much appreciated that you have posted the content of the training. Also, glad to hear that admin training will be available in the future.

Cheers!

[J Thomas]

I asked Altassian this a while back - at first they suggested I bought a 10 person JIRA licence and 10 person Atlassian University licence to try the training out for myself.

Eventually they offered me a one month trial access to AU for JIRA - might be worth asking them if they can do this for you? I've not tried it out because it's only for JIRA 4.3 so it's no use to us until we upgrade.

They also sent me a screenshot of the classes you can see when you log in - I would have attached it if I could figure out how (it's not online) so here it is copied out:

• Get to Know JIRA - Get familiar with JIRA'as interface and learn the basics
• Work with Issues - Learn how to modify and perform actions on JIRA issues
• Find Issues - Learn about the different ways you can find issues in JIRA
• Personalise your Dashboards - Create and personalise your own dashboards to customise your view of JIRA
• Monitor your Projects - Keep track of the JIRA projects you're interested in with reports and filters
• Triage a List of Issues - Use filters and keyboard shortcuts to quickly organise, assign and prioritise a list of issues

Doesn't look like there's any admin training there. Also it doesn't seem possible to customise what courses are offered to users.

Re can we add business clients - that's one that interests me because we have customers set up in JIRA so obviously their email addresses do not match the domain name of our company which is how the FAQs say 'valid' users are invited.

I'd be curious to hear Atlassian's answer here - if we can't invite customers to the training on our own licence then do they have to purchase a JIRA licence themselves to get training? Seems crazy!

[Sameera Shaakunthala [inactive]]

Thank you Thomas. I think Atlassin has to come up with a solution for the 'valid email' thing to enable us to invite our customers. Becuase if we can't provide a JIRA training for our clients who are the intended users, then there's no point of subscribing to University.