Webhooks not working properly

Hi Team,

I am trying the web hooks functionality in JIRA but I am not getting it correctly.

I have created one web hook  in which URL specified is URL according to my JIRA licensed version.

My requirement is when an issue is being created or updated web hooks should fire an event to the other system that this activity is happening in JIRA

How can we achieve it, I am not properly getting web hooks usage and how to fire it? I have referred to every step in the below link but it is not working a expected:



SEN-4455692  this is the SEN for our licensed version.






3 answers

0 votes


Once an issue is created or updated, what do you see in atlassian-jira.log file? Does webhook returns any error?


Hi Luciano,2.png3.png

When I am trying to update any issue it is not showing anything in the URL specified,

I have tried with the URL request bin is generating, I had added close issue transition for one project to the webhook. When I have closed one issuer in that project and accessed the URL it is generating response "OK" . What does it referring to?? URL part is not clear to me. PFA screenshots.



I'm having this same issue

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,084 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you