• Community
  • Products
  • Jira
  • Questions
  • We have problems with Time Tracking and Billing plugin or with Jira gadget functionality and we really want you to resolve these issues. Looks like we have a problem with saving our preferences in gadget.

We have problems with Time Tracking and Billing plugin or with Jira gadget functionality and we really want you to resolve these issues. Looks like we have a problem with saving our preferences in gadget.

Now I'll try to explain and you can watch video for better understanding the problem.
1) I tried to create my own dashboard
By steps:
a) Select Manage Dashboards
b) Select Create New Dashboard
c) Enter the name of dashboard and press Add button
d) Open recently created dashboard
e) Add gadget Time Tracking And Billing Reporting Collection - Period
f) Select template Period Project User Detail
g) Select filter, durationm period
h) Enter group name
i) Press Save button
Result: Results are not filtered by selected group
Should be: Results are filtered by selected group
Video: new_dashboard.mp4

2) We have configured dashboard, I copied it (from one of old dashboards), I tried to edit it
By steps:
a) Open configured Dashboard
b) Select Edit
c) In the field Group write group name that you need
d) Press Save button
Result: Group is not changed, it is the same as was
Should be: Group is changed and we see new results
Video: changes.mp4

1 answer

Hi Adrian,

The tried the same scenario as yours. First thing I noticed is that once you configure the gadget and save. Then try to edit it and you will notice the group configured in the group is shifted to the users field. This look like a bug in the addon.

seems like it, but i cant get hold of the vendors of this plugin for support or at least to report this issue.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

246 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you