• Community
  • Products
  • Jira
  • Questions
  • We have problems with Time Tracking and Billing plugin or with Jira gadget functionality and we really want you to resolve these issues. Looks like we have a problem with saving our preferences in gadget.

We have problems with Time Tracking and Billing plugin or with Jira gadget functionality and we really want you to resolve these issues. Looks like we have a problem with saving our preferences in gadget.

Now I'll try to explain and you can watch video for better understanding the problem.
1) I tried to create my own dashboard
By steps:
a) Select Manage Dashboards
b) Select Create New Dashboard
c) Enter the name of dashboard and press Add button
d) Open recently created dashboard
e) Add gadget Time Tracking And Billing Reporting Collection - Period
f) Select template Period Project User Detail
g) Select filter, durationm period
h) Enter group name
i) Press Save button
Result: Results are not filtered by selected group
Should be: Results are filtered by selected group
Video: new_dashboard.mp4

2) We have configured dashboard, I copied it (from one of old dashboards), I tried to edit it
By steps:
a) Open configured Dashboard
b) Select Edit
c) In the field Group write group name that you need
d) Press Save button
Result: Group is not changed, it is the same as was
Should be: Group is changed and we see new results
Video: changes.mp4

1 answer

Hi Adrian,

The tried the same scenario as yours. First thing I noticed is that once you configure the gadget and save. Then try to edit it and you will notice the group configured in the group is shifted to the users field. This look like a bug in the addon.

seems like it, but i cant get hold of the vendors of this plugin for support or at least to report this issue.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,188 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot