We have 3 resolutions in our custom workflow done, closed and accepted. If we keep three resolutions and set resolution on their transition. we see stuck out on issues.
Can we have 3 different options for each resolution like tick mark, stuck-out or any other sing. so that it can differentiated quickly ?
You can create 3 different transitions to your Close status. Each will have its own name according to resolution. And each will have Update Issue Field function which will update Resolution field to the correct value.
Note: resolution field should not be visible in the transition screen in that case.
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