Jira users can't stop or start a new sprint. The option is greyed out even though they have either Admin and developer permissions.
Including myself who has Administrator permissions.
The developer and admin permissions are not important, you need the Manage Sprints permissions, edit permissión and if I am not mistaken the Schedule Issues permission .
Go into the permissions of your project and check this ones out, sometimes you do not have permissions by default on them, specially on the Schedule Issues.
I don't see a Schedule Issues permission in the permissions area Only manage sprints which is controlled by the developer and admin. I also have stop and start access on 4 projects where I have admin access. Please advise on where I can find the Schedule issues permissions.
If you are in the Administrators role, or Developer role, everything should be working fine for you to close the Sprint, but make sure you are in those roles, in that project .
I am a little worried about you having permissions with the project lead looking blank, did you delete that or it looks like this? Maybe the permissions are corrupt because you deleted the Project Lead?
Other common issue is that there are more than one project in this board and you only have permissions in one of the projects, does this board appear in multiple projects?
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
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