I'm long-time JIRA user but administrator-newbie.
I have been trying to set up our User Directory with LDAP (I've tried with a synchronized MS Active Directory and also with Delegated LDAP Authentication). But whenever an employee tries to log in using their Active Directory credentials, they get a "Sorry, your username and password are incorrect - please try again" message.
What am I missing here? I thought both of these options meant new users are automatically recognized and added as an active user (as long as they are in the Active Directory).
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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