I'm long-time JIRA user but administrator-newbie.
I have been trying to set up our User Directory with LDAP (I've tried with a synchronized MS Active Directory and also with Delegated LDAP Authentication). But whenever an employee tries to log in using their Active Directory credentials, they get a "Sorry, your username and password are incorrect - please try again" message.
What am I missing here? I thought both of these options meant new users are automatically recognized and added as an active user (as long as they are in the Active Directory).
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