I'm long-time JIRA user but administrator-newbie.
I have been trying to set up our User Directory with LDAP (I've tried with a synchronized MS Active Directory and also with Delegated LDAP Authentication). But whenever an employee tries to log in using their Active Directory credentials, they get a "Sorry, your username and password are incorrect - please try again" message.
What am I missing here? I thought both of these options meant new users are automatically recognized and added as an active user (as long as they are in the Active Directory).
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Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
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