We have a user that receives notifications of every user created or updated in a project. We use the default notification scheme, where only Administrators and Developers roles should get notifications, he has only the user role. I used the notification helper, but according to it he should receive no notification at all. So I am very puzzled about this.
I just checked the list of emails of the users that have to be notified and no. We take the user emails from our employee internal LDAP, that information is validated before apearing in LDAP.
Thank you to all of you for the suggestions. I will try to get more information about the problem, as now it seems no possible to happen something like this.
A group email was worth looking for, as I've seen that a few times.
Might be worth posting a bit more here - copy and paste some exact details here for us to look at. Specifically, the "issue created" line in your notification scheme, and the users groups and roles
Hello to all,
Thank you for all your help. Since my last comment, the user didn't receive any notification. So in my opinion it could be a lot of things, but probably he was in the notification group and before I check he was removed.
Sorry for the noise.
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