User access

Currently, any user can access Jira Software with a personal account.

They should only access with a business account set up by the administrator.

How can users be prevented from accessing Jira Software with accounts other than commercial accounts?

Attached screenshots:

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user access - 1.png

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user access - 2.png

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user access - 3.png

4.- user access - 4.png

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user access - 5.png

Thanks in advance for the help.

Regards.

1 answer

1 vote

Answer accepted

The issue being faced by you can occur if you have configured your "Site Access" to allow "Anyone can join".

To check the current configuration and resolve this issue,

In your Jira Instance, switch to Settings > User Management> Site Access
Check the section "Who can join your site".
There are 3 options in this section: 1) Only invited users can join 2) Anyone with one of the following email address domains can join 3) Anyone can join
You would have selected "Anyone can join".
Select one of the other 2 options (Only invited users can join OR Anyone with one of the following email address domains can join) to resolve this issue.

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Thanks a lot!

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Like • Deepanshu Natani likes this