We're currently evaluating JIRA v 5.2.5/download installed in Windows 7 and using Oracle 11g as DB.
Is there any way that we can setup a user-supervisor hierarchy. Like a reporter can only set the assignee to his/her supervisor?
Any advise where to start base on business requirements below?
Basically, we're trying to accomplish a flow like...
The numbers 2. and 6. are a bit complicated, well at least for a beginner like me.
I think this would be something for the Conditions feature, you would set up a workflow transition with the User is Member of <Supervisors> Group to protect Issues from unauthorised Transition.
<Approver>'s dashboard would be populated with filters of the
status is in (approval, needed, statuses)
nature, and she would click the first one and then use hotkeys to scroll through the list as part of her workflow.
Will look into Conditions feature.
Does that mean that I need to create multiple groups?
Is there a way that we can setup a user account and include his/her immediate supervisor (of course an existing user account) like an organzational chart?
Mr. Sander (President)
-Christian (Project Manager)
If it's the case that you want to have each individual's tickets only approvable by that user's manager, it's done by giving each Project Manager a different Project and setting a specific workflow for each Project or Issue Type where the Condition limits to the person in the Project Manager role for that Project.
As multiple projects for this kind of workflow doesn't really fit my needs, especially as the workflow would transition to multiple people's supervisors, is there any way to specify a user's supervisor/manager somewhere to faciliate this kind of workflow?
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