Hi there,
how is the number of users calculated for the pricing model? I connected an ondemand instance to our google apps for business account (which helds 64 Accounts at the moment) but only 9 Users are actually using the ondemand jira. Can you confirm, that only active users are counted for the pricing model?
Cheers,
Jérôme
Sorry for the late answer. Thx 4 replying that fast. Everything is clear now.
Any user who is able to login to JIRA is considered active (jira-users group by default). You can control this by global permissions.
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And how can I prevent, that 64 User are purchased? Do I have to delete them on the global permissions tab?
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Remove those users from the group that you have used in the "JIRA Users" global permissions. The group name is "users" by default in onDemand but you can add a different group if you want. Else make sure the "users" group has only 9 members!
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In that case, remove "Any" and add "users" back.
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Ok, I have the group "Any" where all possible google accounts are listed. In the group "users" are only those 9 people that followed my invitation.
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Yes, ofcourse. You can define who can access your instance.
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