I have would like to export a report 'Created vs Resolved Issues' in jira and use it in Confluence.
The issue here is that for some reason I am unable to close the ticket, so instead I use the label 'closed' to mark tickets as resolved.
Can someone please help me with the query?
Current query which gives the list of open tickets-
assignee = currentUser() AND resolution = Unresolved AND type = Task AND (labels != Closed OR labels is EMPTY) ORDER BY updated DESC
Query which gives closed tickets-
assignee = currentUser() AND resolution = Unresolved AND type = Task AND labels = Closed ORDER BY updated DESC
Also, how I use the chart in confluence? I have this document but it doesn't seems to answer my concern.
Your biggest issue here is that resolution field is showing unresolved.
In order to get an accurate information with your filters you will have to set the resolution field to something else: done, resolved, cannot fix,...
it can be done either as a post-function or by adding a resolution screen to the last transition in your workflow.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs