When attempting to run the bin\start-jira.bat everything works except for the CATALINA_HOME Environment variable not defined correctly. Since I am taking over from the person that initially installed Jira, I am unsure of what needs to be defined and where it needs to be defined,
Welcome @Bob Brand
What you mean by "everything works"? Is Jira starting correctly? Do you have JIRA_HOME set?
https://confluence.atlassian.com/jirakb/startup-check-setting-your-jira-home-873901793.html
If you did not install this instance of Jira I suggest to read this documentation and verify if all is correctly set
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