Upgrade JIRA 3.12.2

[Carlos_Machado]

Hello.  We are looking into upgrading JIRA 3.12.2 to the latest version of JIRA.  We would like to know what is required to upgrade and migrate data from this version.

[Nic Brough -Adaptavist-]

You will need to perform a string of upgrades, as there are only so many jumps in version you can make in one step.  Have a look through https://confluence.atlassian.com/adminjiraserver073/upgrading-jira-applications-861253088.html

I would recommend:

3.12 -> 3.13 -> 4.0 -> 4.4 -> 5.2 -> 6.4 -> 7.0 -> 7.3

But, you might be able to skip the 3.12 -> 3.13 and possibly 6.4 -> 7.0 steps if your data is not to complex.

[Carlos_Machado]

Hi Nic,

Thanks for the information.  That is definitely quite a series of upgrades.

Not sure if you can answer these questions but I would also like to know:

1. Which versions of JIRA are currently supported?

2. What cost is involved in performing all these upgrades? We are currently on a JIRA Enterprise: Commercial Server license

Thanks

[Carlos_Machado]

Hi,

I am returning back to this question as we are again looking into installing a new version of JIRA, however, we will not be taking the phased-upgrade approach but rather just installing the latest version of JIRA. Can you please advise if 7.3 is still the latest version?

Thanks,

Carlos Machado