Updating a JIRA issue using Confluence?

Hi, I currently have JIRA set up to generate a Confluence page whenever a user creates a new JIRA ticket (using Scriptrunner add-on). However, our users would like to directly edit said Confluence pages and update the corresponding JIRA tickets. Is this possible? 

2 answers

0 vote

Hey Yang,

Out of the box, the JIRA and Confluence integration don't support this at the moment. I had a quick look at the market place and did find an add-on which might suit your needs;

https://marketplace.atlassian.com/plugins/net.seibertmedia.confluence.conjira/server/overview

There is already an existing feature request for this as well:

https://jira.atlassian.com/browse/CONFCLOUD-54854

I encourage you to vote on the feature request ticket to increase its popularity and add yourself as a watcher to be kept informed of progress going forward. For more details on how Atlassian handles and prioritizes new feature requests, please refer to the Implementation of New Features Policy: 

https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html

Regards,

Steven

Hi Steven,

Thanks for the suggestion. Unfortunately, our users are not very familiar with Jira and would like to minimize contact with it for now. They would prefer to just edit a plaintext Confluence document and have the changes reflected back in Jira. 

Hi Yang,

 

Are you using SR for JIRA or SR for Confluence? What do the users want to edit in JIRA?

Hi Krista,

I have both installed. I used Scriptrunner for Jira to create a Confluence page whenever Jira creates a new issue by following the example in the documentations (https://scriptrunner.adaptavist.com/5.1.8/jira/interacting-with-confluence-from-jira.html)

Our users would like to edit the generated Confluence page, which currently consists of a table, and have the values reflected in the Jira ticket. 

I tried experimenting with Remote Events (https://scriptrunner.adaptavist.com/5.1.8/jira/remote-events.html) but was getting an error saying that the Scriptrunner version is wrong. 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Amir Kazemi
Posted 3 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

15 views 0 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you