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Updating Custom Field from Summary


I'm looking to update the a current issues custom field of assigned team based on the contents of the summary. We have a lot of customers and we are wanting this to automatically assign the customer. I'm imagining this as an else if list of the text provided in the summary and the customer name. We use a customer number that is associated with customer number, most of our alerts contain a customer name but all contain the customer number. I then want to update the customer name based off of the number. Is this close to what I should be using as a list? 

if (currentIssue.getCustomFieldValue(summary).toString().contains("0001234")




else if (currentIssue.getCustomFieldValue(summary).toString().contains("0001235")





     return false

1 answer

1 vote
Tuncay Senturk Community Leader Nov 26, 2022

Hi @Vivo Bandito 


You can start with the below code

def issueManager = ComponentAccessor.getIssueManager()

user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
String summary = currentIssue.getSummary()
String customerValue = ""
if (summary.contains("0001234")) customerValue = "Jira"
else if (summary.contains("0001235")) customerValue = "Atlassian"
else return

currentIssue.setCustomFieldValue(customer, customerValue)
issueManager.updateIssue(user, currentIssue, EventDispatchOption.DO_NOT_DISPATCH, false)

 I hope it helps

Hey @Tuncay Senturk I'll give this a try. Thank you!

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