Every day I get an email for a Filter. I want to unsubscribe from this email. However when I view the Filter in Jira and click on Manage subscriptions - my name doesn't show. I see a message "You have no subscriptions for this filter.". How can I find where this email is coming from and remove it. Thanks.
Hi Daryl - Welcome to the Atlassian Community!
Are you the owner of the filter? If not, give the owner to check and update the subscription necessary.
Ok, I can do that. But it still does not make sense. When I click on Manage subscriptions for the filter, my name does not show with the message "You have no subscriptions for this filter". Thanks.
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You should provide a support ticket to Atlassian if it is not working the way you think it should. Did the owner get you taken off of the subscription?
https://support.atlassian.com/contact/#/
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In manage filters you should be able to find the owner: https://support.atlassian.com/jira-software-cloud/docs/manage-filters/
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I see who the owner is. But when I click on Manage subscriptions for the filter, my name does not appear and there is a message: "You have no subscriptions for this filter".
Expecting to see my name there so I can delete it.
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