Unable to install Jira Service Desk addon

I'm uploading the .obr file from local disk. I get a message to Say "Uploading". Then "Installing".

Then it fails and says An unexpected error occurred. Please refer to the logs for more information..

Obscure I know, but it's my first attempt at installing a plugin, so not quite sure where to go next ... any thoughts?


1 answer

This widget could not be displayed.

You have to look at atlassian-jira log file to get more details.

https://confluence.atlassian.com/pages/viewpage.action?pageId=16121981

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 8 hours ago in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

21 views 0 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you