Unable to enable pending triage to Priority Scheme

[Ramya Yarru]

Hello Team,

I have a  Priority Scheme associated with Issue Type Priority Schemes linked to a project.
I have added Pending triage to priorities but for some reason I'm unable to enable pending triage to Priority Scheme whereas I could enable all other priorities.

Any suggestions please

[Nic Brough -Adaptavist-]

What do you mean by "unable to enable"?  Could you describe the exact symptoms?

[Ramya Yarru]

@Nic Brough -Adaptavist- If you see in the attached screenshot, there is an option to enable which enables the priority for issue. Though I click on Enable, nothing happens it's still in disabled mode whereas I could enable all other priorities.

[Nic Brough -Adaptavist-]

Odd, but it *might* be down to a controlled priority.

Can you try renaming the priority and seeing if you can then enable it?

[Ramya Yarru]

@Nic Brough -Adaptavist- I'm able to edit or rename but I'm still unable to enable its o recreating it fixed the issue.

[KAGITHALA BABU ANVESH]

Hello @Ramya Yarru ,

Can you please help me by providing the below details.

1. Which Version of Jira you using.

2.May I Know what is meant by  Issue type priority Scheme ?

Thanks,

Anvesh

[Ramya Yarru]

@KAGITHALA BABU ANVESH I'm using Jira v8.6.1 and Issue type priority Scheme allows you to control which Priorities can be used for particular issue types.

[KAGITHALA BABU ANVESH]

Hello @Ramya Yarru ,

I think we have only one priority scheme is used within the project for all issue types.

We don't have different priority schemes for issue types in Single project. that's why i felt a bit confused.

Please recheck once.

Thanks,

Anvesh