Unable to connect to marketplace through proxy

I have followed the below KB on setting up JIRA to go through proxy to connect to the marketplace.  See below config and error.


JVM_SUPPORT_RECOMMENDED_ARGS="-Dhttp.proxyHost=web.example.com -Dhttp.proxyPort=80 -Dhttps.proxyHost=web.example.com -Dhttps.proxyPort=80"


2015-06-15 15:02:50,614 UpmScheduler:thread-1 WARN anonymous     [atlassian.upm.notification.PluginLicenseNotificationCheckerImpl] Automatic license update check failed: com.atlassian.upm.mac.HamletException$HttpException: error 405


[atlassian.upm.pac.PacClientImpl] Error when querying application info from MPAC: com.atlassian.marketplace.client.MpacException$ServerError: 405



4 answers

0 vote

Hi Daniel, 

The error 405 means a request was made of a resource using a request method not supported by that resource; for example, using GET on a form which requires data to be presented via POST, or using PUT on a read-only resource.

What happens if you change the HTTPS port for a different one than 80 (8443 for instance)?



Renato Rudnicki

I get the same 405 errors with this being my config:


VM_SUPPORT_RECOMMENDED_ARGS="-Dhttp.proxyHost=web.*****.com -Dhttp.proxyPort=80 -Dhttps.proxyHost=web.*****.com -Dhttps.proxyPort=8443 -Dhttp.nonProxyHosts=localhost\|3.*\|*.atlassian.com"

0 vote

Hey Daniel,

There are a few things you can check in your JIRA's configuration. Please take a look at this page and see if any of those options helps for your case.

Hope it helps! smile


Thank you for your answers guys, I had a typo in my proxy the entire day I was working on this sad


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