Unable to connect A Jira admin needs to remove the connection in Jira before you can connect via Bit

group-chinafactory.as January 17, 2020

I want to integrate Bitbucket with Jira.  

 

but I get this message when I try to connect:

 

Unable to connect

A Jira admin needs to remove the connection in Jira before you can connect via Bitbucket.

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group-chinafactory.as January 17, 2020

Just solved by deleting the invalid Bitbucket link at "DVCS Accounts" page in Jira settings.

spidermonkey1187 February 28, 2020

Excellent worked for me too.  

For a little more context.  Under the "Link Bitbucket Cloud Account" button there was a hash key and a red notice saying "Invalid"  Delete that and it will work

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