Unable to attach the evidence document

Nayana Dodamanne
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December 26, 2024

 

Unable to attach the evidence document during test execution

Getting the error message

Could you please help me 

 

Screenshot 2024-12-27 132806.png

2 answers

0 votes
Nayana Dodamanne
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December 27, 2024

It was working till yesterday

I am using JIRA : https://mripride.atlassian.net/jira

Here i am maintaining all test cases and executing them

 

Screenshot 2024-12-27 161215.png

Tomislav Tobijas _Koios_
Atlassian Partner
December 27, 2024

@Nayana Dodamanne this seems to be Jira instance name. I was referring to the Marketplace app you're using for test cases. Is it Zephyr or Xray maybe? Or something else?

Also, as this appears to be server/Data Center platform, can you share which version of Jira are you using?

0 votes
Tomislav Tobijas _Koios_
Atlassian Partner
December 27, 2024

Hi @Nayana Dodamanne ,

As test case management is not natively supported in Jira (you can use some workarounds though), can you please share which app are you using for managing test cases and steps so we can try to provide additional assistance?

Cheers,
Tobi

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