Ugly view of email notifications

A few weeks ago all automated messages (notifications) from jira looks like a nice picture, with colors etc.Inline image 1

But now it has ugly view just like some text: Inline image 2

Could you advise how to change it back? why this happened? Maybe I should change some settings?

Thank you

1 answer

1 accepted

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Hello there,

You might have turned on Text mode for your JIRA email format. Go to your user profile, edit user preferences, and set Email Type to HTML instead of text type.

yeap, now everything is fine, thx a lot)

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