Trying to Try Premium Free Trial

Amanda TAY February 6, 2025

Hi, who can i contact or how can i contact the sales team? I am trying to activate the free trial for Jira Premium, but it keeps telling me to contact support and go to billing and manage, but its all greyed out. I have the bill admin, rights already. TIA!

1 answer

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Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 6, 2025

Hello, Good day. Go to https://support.atlassian.com/contact/#/ and select "Biiling and pricing". This will redirect to different page. From the new page, select plan change >> change cloud plan and then you will get a chat popup in the right side bottom of the page.

 

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
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AUG Leaders

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