Hi. I'm moving our current instance of Jira over to a new server. I followed the directions at https://confluence.atlassian.com/display/JIRA/Migrating+JIRA+to+Another+Server#MigratingJIRAtoAnotherServer-copyjirahome and everything seems to working okay with the exception that custom avatars are no longer being used. I have a few users who uploaded their own avatar and now it's gone. Is there something I need to do to bring these over manually? One note, the old instance was 5.0.1 and the new instance is 5.1.3 -- not sure if that has anything to do with it. Thanks!
In addition to Azwandi's reply above, yes there should be avatars folder created in the JIRA_HOME directory, specifically $JIRA_HOME/data/avatars. All users avatars are stored in the directory, hence can you kindly try to migrate the images contained in the avatars directory to JIRA 5.1.3 and see if it helps?
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs