Hi. I'm moving our current instance of Jira over to a new server. I followed the directions at https://confluence.atlassian.com/display/JIRA/Migrating+JIRA+to+Another+Server#MigratingJIRAtoAnotherServer-copyjirahome and everything seems to working okay with the exception that custom avatars are no longer being used. I have a few users who uploaded their own avatar and now it's gone. Is there something I need to do to bring these over manually? One note, the old instance was 5.0.1 and the new instance is 5.1.3 -- not sure if that has anything to do with it. Thanks!
In addition to Azwandi's reply above, yes there should be avatars folder created in the JIRA_HOME directory, specifically $JIRA_HOME/data/avatars. All users avatars are stored in the directory, hence can you kindly try to migrate the images contained in the avatars directory to JIRA 5.1.3 and see if it helps?
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