Timesheet report doesn't show user information inside detailed view

Hello,

When i use Timesheet gadget(https://marketplace.atlassian.com/plugins/jira-timesheet-plugin/server/support), i able to see logged infomation divided by users. But when i click "Details" i just get the same amount of issues but there is no information about users at all. If i try to see the same report in Excel, i able to see "Username" column.

 

We faced this problem right after we upgraded JIRA to 6.4.12.

Thank you in advance.

 

1 answer

Solved.

 

Hi Alex,

Looks like it is caused by Worklog limit plugin configuration option. Could you please check if it has appropriate value? So that number of worklogs in your report is less than the limit value.

Alternatively you may try Group by: Worked User option in gadget, then Details link will pass it to report also, and it will be broken down by users, with no worklog details, because of Worklog Limit option.

Thank you.

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