I'm currently evaluating Time to SLA. One issue I seem to be having is using JQL to filter issues.I am trying to select issues where SLA Indicators show the SLA has not been met.
I have tried to use "SLA Indicator" ~ "NOT MET" without success
Can someone please tell me whether it is possible to do this and how
Sorry for the late response, I just noticed the question.
Since "NOT and MET" are the reserved words for JQL please set different word for "NOT MET" ("EXCEED" as an example), then reindex JIRA.
Then you can use "SLA Indicator" ~ "EXCEED"
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