Tickets created don't use the priority scheme unless created from project view

Marynel November 16, 2018

Hello community :

I associated a new Priority Scheme to a project. It's all good when I create tickets from the project view but if I click on Create from any other page (2 fields available Project and issuetype) the ticket create takes the default value of the old priority shceme.

Any idea why or if this can be solved?

 

Thanks!

1 answer

0 votes
Deleted user November 16, 2018

Hi @Marynel,

Are you able to attach screenshots of both priority schemes and trying to raise an issue with the different field values?

Thanks

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