Ticket from email - Project depending on the sender

[vincent beudez]

Hi,

I've created some services to create tickets from incoming emails. It works perfectly.
But is that possible in the handler parameters of a service to say: "if the sender is xxx@customer.com then the project is P1, else, the project is P2"

something like this:

handler.params: sender=xxx@customer.com, project=P1, ccassignee=false, issuetype=13, catchemail=customer@mycompany.com, notifyusers=false, createusers=true

Thanks :)

Vincent

[Andy Brook [Plugin People]]

Yes JEMH does indeed have that capability, routing to project by domain, specific email or even group membership.

[Jobin Kuruvilla [Adaptavist]]

I haven't tried it but you should be able to do it using JEMH by writing different handlers? One for each sender.