Ticket collector url doesn't work, any idea?

Virgile AUDREN
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February 13, 2025

Hi

why this url link for my ticket collector doesn't work? https://heineken.atlassian.net/rest/collectors/1.0/template/form/c016bba6

whereas we used to have another one that worked before we migrated to Jira cloud? https://jira.heineken.com/rest/collectors/1.0/template/form/0ebf3cdc

Otherwise how can I have a link to share to my users to collect tickets since I can't use HTML or Javascript code for Sharepoint?

Thank you

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Marc - Devoteam
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February 13, 2025

Hi @Virgile AUDREN 

Take a look at this community post.

https://community.atlassian.com/t5/Jira-questions/How-do-I-get-the-URL-to-an-issue-collector/qaq-p/834178 

You might need to recreate your issue collector

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