This can be overridden by adding system property

Hi, after à upgrade my dev server to the last version, i cannot access to Jira. I have un license key expired message. So i copy my license key put in the box, write my admin username and password. After i clic on proceed i have this message. "User does not have administration permission. It is possible that the version you have upgraded from does not have recognized administrators. This can be overridden by adding system property '-Dnon.admin.upgrade=true' when starting JIRA." I don't know what to do. Thanks

3 answers

1 accepted

3 votes

Hey Guillaume,

You need to add that to your startup parameters:

-Dnon.admin.upgrade=true'

Depending on your OS that's done in various ways, you can get details here:

- https://confluence.atlassian.com/display/JIRA/Setting+Properties+and+Options+on+Startup

Hope it helps.

Andre

OS: CentOS

Hi Andre,

I am having the same issue.  Could you please advise how to open setenv.sh (in Linux)? I have been unable to locate this file anywhere. If I need to create this file, how do I create it? I am referring to the exact command that I need to run in the shell to create/open and modify the setenv.sh file.

Thanks,

Wajahat

 

 

Hello.

To find where your setenv.sh is under Linux you can run the following command:

  • sudo find / -iname setenv.sh

After that you can navigate to the folder containing it and edit the file using the following command:

  • vim setenv.sh

Hope this helps.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,110 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot